Privacy Policy

Information We Collect

We collect information you provide directly, such as your name, email address, and project details when you fill out contact forms, create an account, or communicate with us.

We automatically collect certain technical data when you visit our site, including IP address, browser type, device information, pages visited, and referring URLs.

How We Use Your Information

• Respond to your inquiries and provide our services
• Process transactions and send related information
• Send you updates about your projects or account
• Improve our website, services, and user experience
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you — provided they agree to keep this information confidential.

We may also disclose your information when required by law or to protect our rights, safety, or property.

Third-Party Services

Our website may use third-party services for analytics, payment processing, and communication. These services have their own privacy policies governing the use of your information. Key third-party services include:

• Stripe — for payment processing
• Google Analytics — for website analytics
• PostHog — for product analytics

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a portable copy of your data

To exercise any of these rights, contact us at privacy@meldhq.ai.

Cookies

We use cookies and similar technologies to enhance your experience. For detailed information about how we use cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: